Odoo ERP Support
Odoo ERP support is a major consideration if you are implementing Odoo ERP system. Important to realize, Odoo does not provide direct support to the end-users, it is always provided through Odoo partners. To put it another way, almost all the end-users rely on Odoo partner company for the support related to fixes, updates, and enhancements. Here, at O2b Technologies, we ensure you with a timely resolution for all your problems related to Odoo ERP software. O2b Technologies provide best Odoo support service, either there are minor bugs in the community module or certain user restriction that makes usage little tricky. Our support team ensures that our technical and functional support makes the situation much easier for you. We know how to set up your business operations, modify your processes for better results and support whenever you need it.
We help you in identifying various kinds of technical issues and guide them with suitable solutions. O2b Technologies have a dedicated support team that helps clients to overcome critical issues on time. Important to realize, we provide support on the basis of criticality and complexity of the issue. Also, we have defined resolution times, you will get your issue resolved as per its complexity level, for example, if your issues have lower complexity level we fix that issue within 24 hours, but as the level increases resolution time increases as well. At the same time, we keep in mind that your business will not affect or hamper due to product issues or delay from our software support team. Get Odoo help with O2b Technologies and run your business more conveniently. Get the most convenient Odoo support packs on a daily basis, monthly basis, and annual basis as well.
O2b Technologies Odoo Support Services
The most important fact about Odoo is, it does not provide direct support to the end-users but instead of support service, Odoo online provides Odoo success pack and the pricing of that pack is $120 per hour and maximum it can help you with the bug fixing. With this in mind, get in touch with one of the best Odoo partner companies. O2b Technologies provides various Odoo support and maintenance services, it is for both Odoo community edition as well as Odoo Enterprise Edition. Odoo Support and Maintenance services such as:
Annual Maintenance Contract (AMC)
O2b Technologies Odoo support and maintenance service includes AMC, here we manage agreements and contracts between O2b and their customers.... With the Maintenance agreement module of Odoo, we maintain all the product or customer contracts and agreements. In this we provide annual support and maintenance, you have to pay on an annual basis.
Daily Support and Monthly Support Contract (MSC)
We also provide daily support that is based on hourly rates. It allows you to pay on an hourly basis, and it is short term support. On the other hand, in a... monthly support contract, you have to pay on a monthly basis and get as much support as you want in a month.
Server Maintenance Contract
A server maintenance contract is necessary when we provide hosting service to the customer in which they lease an entire server not shared with anyone... else. In this contract between O2b and client, we provide various types of support such as AMC, Daily support, and MSC. All things considered, we provide end-to-end customer support.
Other Odoo Support Services
Also, we provide support for bug fixing, data migration, customization, version up-gradation, consultation, etc. Get technical and functional support... with us. Furthermore, we provide support and maintenance to all types of issues whether it has lower complexity or higher complexity level. O2b Technologies successfully provides Odoo support in the USA.
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