Need of Support

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Need of Support

08/02/2019 11:18:41 In Our Blog

No one has achieved success alone it’s always a group of people who were there in every phase of his journey. The same way for successful ERP implementation support is very necessary.

There are many consultants available to choose from. But if you are really looking for a big change in your business join hands with O2b Technologies

We offer Support and Maintenance Services to Clients in their journey with Odoo especially in Post Live Scenarios. All type of Odoo support services is managed and monitored by the Customer Support Team with Help Desk Tracking Software.  We ensure customer delight in our services by putting appropriate escalation matrix and strong review mechanism.

End to End Support Services: 

·We look after every aspect of ERP implementation from  Servers, Database, and Infrastructure, to Backup and restoration services.

·Our dedicated team always take care of the applications modules as well as Odoo servers.

·Team will work on the Client’s business hours and workday.

·All communication and deliverables will be in English.

·Minimum Period of Contract will be One Year.

  Application Support Services: 

·Our team provides Odoo Application Support Services for all the modules have been implemented so far.

·Team can be allocated based on the Client’s Budget.

·Team will work on the Client’s business hours and workday.

 Issue-based Support Services: 

·We provide issue-based support services – on technical & functional aspects.

·Cross-Techno-Functional Team will be assigned for reported issues.

·Team will analyze the issue, root cause and arrive at the solution.

 

Our clients have left their Odoo related worries on us. Now it’s your turn