Odoo sells its business software through partners around the world and groups official partners by level. Here is what each level means, what it can tell you as a buyer, and what to check before you choose a team.
Odoo partner levels at a glance
Odoo's partner program page currently lists four levels. The table summarizes its published annual thresholds; confirm them on Odoo's page when you are evaluating partners because program requirements can change.
| Level | New Odoo Enterprise users per year | Certified active internal resources | Minimum retention |
|---|---|---|---|
| Learning | No minimum shown | No minimum shown | No minimum shown |
| Ready | 10 | 1 | No minimum shown |
| Silver | 75 | 3 | 70% |
| Gold | 300 | 6 | 80% |
These are program thresholds, not a scorecard of every implementation. Odoo describes official partners as working toward certification, training staff, assigning dedicated project resources, and providing first-level customer support. The public levels help distinguish program scale and experience, but they do not tell you exactly who will lead your project.
What an Odoo partner does for you
A partner helps turn your business requirements into a working Odoo system. Depending on your project, that work can include:
- Implementing and configuring Odoo for your processes.
- Customizing or extending apps when standard features do not meet a documented need.
- Training your team to use the system in its day-to-day work.
- Advising on workflows, project scope, and practical rollout decisions.
- Helping you use Odoo partner resources and coordinate with Odoo when appropriate.
What the levels really measure
The higher levels principally reflect more new Odoo Enterprise users sold annually, a larger certified team, and (for Silver and Gold) a minimum customer-retention rate. In practical terms, a Gold partner has met larger program thresholds than a Ready partner. That does not make the badge a quality rating for your specific project. A larger organization may have more specialists, but the senior consultant you meet during sales may not be the person configuring your workflows. A smaller partner may offer direct access to experienced staff and a scope that suits your needs.
Treat the level as one useful signal about a firm's relationship with Odoo and the scale of its partner activity. It does not replace checking industry experience, implementation method, communication, references, or the support arrangement after launch. Also ask what “certified” means for the people assigned to your work and which Odoo versions they know.
How to choose an Odoo partner: eight points to compare
- Confirm the official listing. Search Odoo's partner directory and check the company's name, location, current level, services, and profile. Levels and profile details can change, so verify them close to your decision.
- Check industry experience. Ask for examples of work with businesses like yours in size, industry, and operating complexity. Discuss which Odoo apps and workflows the team handled.
- Review reputation and references. Read client reviews and case studies, then speak with references for comparable projects. Ask what was delivered, what changed, and how issues were handled.
- Understand the implementation method. Ask how discovery, scope, migration, testing, training, milestones, and change requests are handled. Request a sample project plan with responsibilities and assumptions.
- Clarify support and response times. Get support hours, response expectations, escalation contacts, upgrade responsibilities, and post-go-live terms in writing.
- Review customization skills. Ask for similar examples, how the team chooses between configuration and code, and how custom work is documented and maintained through upgrades.
- Compare total cost. Compare estimates against the same scope and milestones. Check what is included, what could change the estimate, and how additional work is approved.
- Consider long-term fit. Meet the people who will do the work. Confirm communication cadence, decision ownership, risk escalation, and whether the partner can support your plans after launch. Use our 12 questions to ask an Odoo partner checklist to guide the discussion.
Compare proposals against the same requirements and milestones. A clear plan should identify responsibilities, assumptions, data ownership, acceptance criteria, training, and how changes will be approved. If an answer is vague during selection, ask for a concrete example before signing.
You can also ask each firm to explain how it handles a realistic scenario from your business: a late data file, a critical workflow that fails user testing, or an urgent issue after launch. Listen for a named owner, a clear decision path, and a practical way to communicate progress. Request a sample project plan and a written list of what your own team must provide. These details make proposals easier to compare and reveal how a partner works when conditions change. Keep the conversations focused on your actual needs, such as inventory accuracy, production scheduling, accounting close, or customer order handling, rather than a generic product demonstration.
What Is an Odoo Ready Partner?
A Ready Partner is an official Odoo partner that sells at least 10 new Odoo Enterprise users a year and has at least one certified consultant. Ready is the first official level. Many smaller, focused firms are Ready partners. Odoo's partner program page lists the current requirements; check it when comparing partners because program criteria can change.
Where O2B Technologies fits
O2B Technologies is an official Odoo Ready Partner in Austin, TX. See O2B's Odoo partner listing, which currently displays 13 customer references and two certified consultants, with certifications for Odoo versions 17 and 18. The listing is the source of record for O2B's current status and profile details; check it again when you publish or evaluate a proposal.
We work with small and midsize US businesses and provide hands-on support from planning through go-live and afterward. The right fit depends on your operations, project scope, timeline, and the people assigned to your account. Ask us to walk through those details and the same checklist you use with any prospective partner.
Odoo today
Odoo's About page currently reports 28 million users worldwide. That is a company-wide figure, not a measure of partner performance, and Odoo may update it over time.
Our verdict
A partner's level tells you about the Odoo business it sells and the program requirements it meets; it cannot tell you how well that team will run your project. Use the level as a first check, then judge partners on their people, relevant US references, delivery plan, and support after go-live.
Looking for an Odoo partner in the US?
Talk to our Austin team about your project. We'll answer every question on the partner checklist.
Learn about Odoo implementation and Odoo consulting. You can also read our guides to the best Odoo partner and Odoo partner vs. freelancer.
Frequently asked questions
What is an Odoo Silver Partner?
Odoo's current program page lists Silver requirements as 75 new Enterprise users per year, three certified active internal resources, and a 70% minimum retention rate. Confirm the latest criteria on Odoo's partner program page.
How do I choose an Odoo partner?
Compare the official listing, industry experience, customer references, delivery method, customization skills, support terms, total cost, and communication. Ask who will do the work and how the team will support you after launch.
What should I compare in Odoo partner proposals?
Compare the team, scope, milestones, assumptions, migration and testing plans, support response commitments, total estimated cost, and process for approving changes. Use the same requirements for each proposal so you can compare them fairly.