Privacy Policy

Privacy Policy

Effective Date: 17 December 2025

This Privacy Policy explains how ERP (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you access or use our website (the “Site”). By using the Site, you agree to the practices described in this Policy.

1. Information We Collect

1.1 Information You Provide

We may collect personal information that you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Company/organization details
  • Messages, inquiries, or support requests
  • Billing and payment details (if applicable)

1.2 Information Collected Automatically

When you use the Site, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Approximate location
  • Pages visited, time spent, and referral URLs
  • Cookies and other tracking technologies

1.3 Cookies & Tracking Technologies

We use cookies to:

  • Improve user experience
  • Enable essential Site functionality
  • Analyze website traffic and performance
  • Remember user preferences

2. How We Use Your Information

We may use your information to:

  • Provide, operate, and improve our website and services
  • Respond to inquiries and support requests
  • Process payments, orders, or service requests
  • Personalize your user experience
  • Send updates, newsletters, or promotional content (you may opt out anytime)
  • Detect and prevent fraudulent or unauthorized activities
  • Comply with legal obligations

3. Sharing of Information

We do not sell your personal information.

We may share your information with:

  • Authorized service providers (hosting, analytics, payment gateways, etc.)
  • Legal authorities when required by law
  • Business partners involved in delivering services (if applicable)

4. Data Security

We implement appropriate technical and organizational measures, including:

  • Encrypted connections (HTTPS/SSL)
  • Secure servers and infrastructure
  • Authentication and access controls
  • Regular system monitoring and updates

5. Data Retention

We retain personal information only for as long as necessary to:

  • Provide our services
  • Fulfill legal or contractual obligations
  • Resolve disputes
  • Maintain business records

7. Third-Party Websites

Our Site may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of these external sites.

8. Children’s Privacy

Our Site is not intended for individuals under the age of 16.

We do not knowingly collect data from children.

9. Changes to This Privacy Policy

We may update or modify this Privacy Policy at any time.

Any changes will be posted on this page with an updated effective date.

10. Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Email: info@o2btechnologies.com